prIvacy notice

Effective Date: March 1, 2026

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Hearts of Prosperity Home Care, LLC (“Company,” “we,” “our,” or “us”) respects the privacy of our clients, families, caregivers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, communicate with us, or receive services from us.

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By using our services or website, you agree to the terms outlined in this Privacy Policy.

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1. Information We Collect​

We may collect personal information that you voluntarily provide to us when you:

• Request information about our services

• Apply for employment

• Contact us through our website or by phone

• Complete intake forms for home care services

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The information we collect may include:

• Personal Information

• Full name

• Address

• Email address

• Phone number

• Date of birth

• Emergency contact information

• Health-Related Information

                                                                                                                               

When necessary for providing care services, we may collect limited health-related information including:

• Medical conditions relevant to care

• Medication information

• Physician or healthcare provider contact information

• Care plans or service needs

• Employment Information (for job applicants)

• Work history

• Certifications and licenses

• Background check information

• References

• Website Usage Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

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2. How We Use Your Information

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We use the information we collect to:

• Provide and manage home care services

• Communicate with clients and families

• Schedule caregivers and coordinate care

• Process employment applications

• Improve our website and services

• Respond to questions or service requests

• Maintain safety and compliance with applicable laws

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3. Protection of Health Information

Hearts of Prosperity Home Care, LLC is committed to protecting sensitive health information. We take reasonable administrative, technical, and physical safeguards to protect personal and health-related data from unauthorized access, disclosure, or misuse.

Information is only accessed by authorized personnel who need it to perform their job duties.

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4. Sharing of Information

We do not sell, trade, or rent personal information.

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We may share information only in the following situations:

• With authorized caregivers or staff involved in providing care

• With healthcare professionals involved in a client’s care

• When required by law or legal process

• To protect the rights, safety, or property of our clients or company

• With third-party service providers who assist in operating our business (such as payroll or scheduling systems)

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All third parties are expected to maintain confidentiality and protect your information.

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5. Cookies and Website Tracking

Our website may use cookies or similar technologies to improve user experience and analyze website traffic.

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Cookies help us:

• Understand website usage

• Improve website functionality

• Enhance visitor experience

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You may choose to disable cookies through your browser settings.

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6. Data Security

We implement reasonable security measures to protect personal information, including:

• Secure record storage

• Limited access to sensitive information

• Password-protected systems

• Staff training on privacy practices

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However, no electronic transmission or storage system can be guaranteed 100% secure.

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7. Your Privacy Rights

You have the right to:

• Request access to the personal information we hold about you

• Request corrections to inaccurate information

• Request limitations on certain uses of your information when permitted by law

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Requests may be submitted using the contact information below.

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8. Children's Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal information from children through our website.

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9. Changes to This Privacy Policy

Hearts of Prosperity Home Care, LLC may update this Privacy Policy periodically. When updates are made, the revised policy will include a new effective date.

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We encourage users to review this page regularly.

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10. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

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Hearts of Prosperity Home Care, LLC
1004 Gervais Street, Suite 217

Columbia, SC 29201
Phone: (803) 661-8061
Fax: (803) 661-8060
Email: info@heartsofprosperity.co

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